TraveloWeb EMS

Tour Enquiry Management System

Tour Enquiry Management System for Tour Operators and Travel Agents

TraveloWeb Enquiry Management System manages all customer inquiries from multiple websites under one centralized system. Our product is perhaps the best tour management solution that you can have for your business. Get in touch with us to know more.

Features

Reasons to Integrate TraveloWeb EMS

  • Framework

    Fully dynamic and database driven web solution built in PHP/MYSQL framework and easy to customize with open source technology.

  • Centralize Support System

    Centralize support system allows superior, team members and customers to track sales leads and send messages to each other.

  • Access Anywhere, Anytime

    Rather you are working from home, coffee shop or office. You can access support system anywhere, anytime with net connection.

  • Inbound and Outbound Business

    Rather you are doing inbound or offering multi countries outbound travel services. Our system is suitable for both businesses.

  • Multiple Source Enquiries

    No matter you are having one or 100 websites, our system will bring all web enquiries under support system and assign to staff.

  • ENQUIRY MANAGEMENT

    Manage all the enquiries under different status such as new, pending, close, urgent and not interested to keep the system clean and productive.

  • Staff Rights

    Staff will have access to one or multiple website enquiries. Staff and customer can communicate directly and offer services.

  • Staff Features

    Staff can move customer enquiry to other staff as well as able to send message, upload files, close deals and track services.

  • Robust Dashboard

    Dashboard provides you key information about enquires and communication such as new enquiry, pending and close deals etc.

  • Staff Commission

    Easy system to track staff commission, after your sales staff close the deal then commission will be calculate automatically.

  • Customer Reviews

    Customer will have option to review your services. This feature is only for internal purpose to receive customer feedback.

  • Reports

    Detail reports provide information about total enquiries, deal closed, total sales, commission by website and staff members.