eCommerce Website API Integrations Services

November 12, 2021

An API is software that allows two or more applications to connect. Simply put, it is a messenger that sends your request to the provider and then sends the answer-back. This is an interface that allows one application to communicate with another using simple commands.

When developers create code, they usually don’t start from scratch. APIs allow them to write code and software using existing frameworks so they can focus on the unique offerings of their applications rather than having to reinvent the wheel every time they write a new program. In general, APIs work a bit like power outlets, which are the standard way to access devices and use existing infrastructure.

    • Need for API Integration

API integration allows developers to integrate various functions of their system directly into the online store. This helps streamline the process of order fulfilment, shipping, and delivery.

There is hundreds of eCommerce developer APIs to explore. Some of them are available for adding orders, shipping, tracking, receiving products, viewing, buying and selling, and even creating marketing segments and many other tasks.


    • Types of API Integration:


    • 1. Payment API

With the payment API, you can create an application for the checkout process that accepts payment through a credit card or debit card. The Payment API can be programmed according to your existing payment gateway.


    • 2. Shipping API

With this API you can automate the delivery process. This allows you to contact logistics providers and track product sales details about packages delivered to customers. It can also automate the process of creating invoices and packaging labels.

The Shipping API lets you choose from multiple carriers based on delivery time, price, and location. Delivery tracking is also possible with this type of API. It allows you to integrate order tracking information into a mobile app or website or via email or SMS.


    • 3. CRM API

Your company most likely uses various tools to keep your business running smoothly. However, it may become difficult to manage so many separate apps. Especially when they’re used by several teams. That’s where CRM integration comes in.

Essentially, CRM integration is the act of connecting CRM software to a third-party application. With CRM integration, you can connect each application that your business uses with your CRM platform.

Using a CRM API, allows your employees to view information related to the sales process, marketing, and even billing within the CRM, without having to open multiple programs.

An accessible CRM API allows your company to build an integrated CRM system that encompasses all of the web and desktop applications needed for day-to-day business.

This means that all of the information available in every database is synced into one spot for you.


    • WhatsApp Integration

WhatsApp Business Solution empowers businesses to provide real-time 2-way customer support with cost-effective “session” messages. Messages sent by the business within 24 hours of receiving a message are classified as “session” messages.

Implement conversational messaging for providing customer service by integrating our APIs to send and receive messages. Reduce operational costs by using automated responses to routine customer queries (such as balance enquiries) or by using powerful AI-assisted bots to answer and assist your customers, all through the channel they’re familiar with the most – WhatsApp.

These are some of the API integration services for eCommerce that we offer. If you are looking for eCommerce Website API Integrations Services, then MVM Infotech can help you.